The fifteen-day window
FDA asks for a written response within fifteen business days of the close-out. It is not a legal deadline and a later response is still read — but the window exists because responses received inside it are considered before the agency decides whether to escalate, most often to a Warning Letter. A response that lands after that decision is under way is answering a different question.
Fifteen business days is roughly three weeks. It is not enough time to complete most systemic corrective actions, and it is not meant to be.
You are not expected to have finished. You are expected to have understood, contained, and committed — with dates. A response that claims everything is already closed within fifteen days invites the obvious question of how thoroughly it was investigated.
What each observation needs
Respond observation by observation, in the agency's numbering, using their wording as the heading. Do not merge two observations because the fix is shared, and do not renumber.
- What you understand the observation to be. One or two sentences in your own words. This is where a mismatch surfaces early — if your restatement is narrower than the observation, everything after it is answering the wrong question.
- Immediate action. What you did on discovery: product held, line stopped, records quarantined, batches placed on hold. With dates.
- Investigation. What the assessment found, including the extent — which other batches, products, systems or time periods were examined and what was concluded. See what 21 CFR 211.192 requires.
- Corrective and preventive action. The systemic change, distinct from the immediate fix, with an owner and a date.
- Evidence. The attachment that shows each claim is true, referenced by number where it is cited.
- Verification. How anyone will know the action worked, and when that gets checked. See CAPA effectiveness checks.
Four things that weaken a response
Agreeing without specifics
Promising without dates
"Will be implemented" and "is being evaluated" commit to nothing a reader can hold. Every open item needs an owner and a date, and those dates become the schedule you are measured against at the next inspection.
A scope narrower than the observation
If the observation names a system and the response fixes one instance of it, the response has conceded the finding and declined to address it. This is the most consequential of the four, because it is the one that reads as unwillingness rather than oversight.
Response: Batch 24-118 has been re-assessed and the investigation updated.
Disagreeing without a basis
Disagreement is legitimate and sometimes correct. What makes it land is evidence in the same paragraph — the record, the data, or the procedure that shows the practice was compliant. Disagreement asserted alone reads as a firm that has not looked.
Read it as the recipient. The person reading has your response and the investigator's notes side by side. Every claim you make that they cannot verify from your attachments is a claim they have to take on trust from a firm they have just observed. Attach the thing.
Before it goes
- Every observation answered, in their numbering, none merged.
- Every commitment has an owner and a date.
- Every attachment referenced is present, and every attachment present is referenced.
- Every procedure cited names its revision and effective date.
- No sentence claims a document, batch or system is "compliant" or "cleared" without saying what was checked and against what.
Where this sits in Dry Run. The records you attach are the response. Screening them first catches the mechanical problems — a procedure cited with no revision, a date that contradicts another date, a conclusion that restates its event, an investigation with no stated extent — before a reader at the agency finds them. It reads a document against fixed criteria and returns per-criterion findings with the evidence.
It does not review your response, judge your position, or tell you whether a commitment is adequate. There is no overall verdict and no readiness score, because a screening cannot know those things and saying otherwise next to material an agency reads would be the worst thing this tool could do.
Screen the records you cite before you attach them. A response is only as strong as the investigation records behind it. The demo shows the per-criterion findings on a canned record.